Finding a reputable and experienced carpet cleaning company can be extremely difficult for a home or business owner for many reasons. Often, an untrained eye cannot assess the quality of service after the professional leaves, and it can take weeks before the tell-tale signs of poor treatment become obvious. It may not be clear how skilled a technician is beforehand, unless a home or business owner knows which questions to ask. Finally, if a business is using outdated or poorly maintained equipment, it may not be obvious. Fortunately, there is a way to determine whether or not a professional is ready to handle the work.How can a home or business owner find out if a carpet cleaning company is reputable and experienced?One of the most important things consumers pay attention to when looking for a service is certification. Industry studies confirm this, and these studies also show that consumers who have hired professionals before place a major emphasis on certification. It is clear that professional certification has a huge impact on how a technician performs, so it should be something that home and business owners look for when hiring technicians. Where a technician receives certification, though, is a critical consideration, as well.What is the best kind of certification for a carpet cleaning company?The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the industry’s most respected agency for many reasons. The IICRC has been around for several decades and dedicates most of its resources to training and overseeing industry professionals. To become a registrant of the IICRC, a professional has to uphold a strict code of business ethics and professional standards. The IICRC’s standards are the gold standard in the industry, laying out the proper methods and equipment needed to handle a large variety of job settings. Before a technician can uphold these standards, though, they must be trained properly. The IICRC teaches more than two dozen courses in a number of disciplines. The Carpet Cleaning Technician (CCT) class teaches basic textile treatment and should be the primary course every technician takes. Once a student passes and gains certification, they can pursue other important coursework. That may include upholstery treatment, textile repair or reinstallation, color repair, odor removal, fire and smoke damage restoration, mold remediation, or water damage restoration. During the CCT training, students will learn the most effective treatment methods, the best equipment to use and the best chemicals to use in any situation. Once a student completes the CCT, they will be able to identify a number of textile materials and will know how to properly treat any soiling situation they may encounter on the job.With this knowledge, a professional will be equipped to offer the best service the industry can offer. Because of this, home and business owners should keep an eye out for IICRC-certified technicians when it’s time to treat their carpeting.
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