FREQUENTLY carpet Cleaning QUESTIONS: carpet Cleaners Castle Rock Co

 

What is in your carpet cleaning chemicals? 

At TLC Carpet Care in Castle Rock C0 steam cleaning process with carpet cleaning machines that extract we use pretreatments like , Citrus oil and enzymes. We have more different cleaning agents for different stains if needed, such as Urine Stain remover and bio modifier, and enzymes.TLC  will be sure to rinse these chemicals from your carpet leaving it resiue free as possible.

Is your system the steam or dry cleaning ? 

Our system of steam water extraction, which is water, was is the preferred to be more thorough to the dry method. Major carpet manufactures like Shaw Industries only recommend the “steam cleaning method” known as the Hot Water Extraction to maintain your warrantee which needs to be done once a year. We have included a detailed explanation of our methods on our website at tlccarpetcare.net 

How often should my carpets be steam cleaned? 

The carpet manufactures recommends that carpets should be cleaned approximately every 6 months for health reason, please read our research if you would like to learn more. Carpet manufactures require the carpet to be cleaned AT LEAST every year  by using the hot water extraction method to maintain the warrantee.

How long does it take my carpets to dry?

We use the most ProChem truck-mount machines available, we do extra dry strokes to help  drying the carpet in half the time. It will depend on a few factors such as how which the yarn is and the weather  factors such as temperature and humidity. If the carpet is heavily soiled we may have to work on it more than usual  it more than usual resulting in extended drying time. Typically the carpet will dry in about 8  to 12 hours. 

 Can we walk on the carpet when your done?

TLC Carpet care will provide you with booties for your shoes so that you may walk on the carpet right when were finished cleaning, It is best to perhaps get out of the house fro a few hours if possible.

Does TLC Carpet Care move my furniture?

We will move a few things like a sofa or some chairs if asked. Things of liability we don't move and if too heavy we won't move those items. 

Is your carpet cleaning safe for kids and pets?

The real danger comes from what might be in your dirty carpet. The CDC (Center of Disease and Control) recommends that small children under 5 years not be present during the cleaning process.Also remove birds during the cleaning.

What are your carpet cleaning prices?

We have Small House Package, Medium House packages and Large House Packages to choose from. You can see all our prices at tlccarpetcare.net 

What about parking?

If you live in an apartment community we will need to be able to park as close to the unit as possible.

TLC Carpet care in Castle Rock Co will refuse service if legal parking is not available - We will not break the law for any reason. We cannot park in enclosed garages while operating the Truck mounted units because of the carbon monoxide involved. 

One way to overcome the parking challenge in Castle Rock Co is to schedule the cleaning during street cleaning time. This way parking is more likely to be available.

What else can we do to prepare for a carpet cleaning appointment?

Besides reserving  parking for our cleaning vans, there are other things  to keep in mind. For better cleaning results we ask that you vacuum your carpet before we arrive especially if you have pets. Please remove as furniture and breakables as possible. Consider placing breakables on beds or in rooms not being cleaned..

Make sure when you make the appointment that you give us the phone number where you can be reached on the appointment day. Our cleaning techs will call you if they are running late or early.

For all Frequent Carpet Cleaning Questions call TLC Carpet Care in Castle Rock Co 720.314.0178